Governance – KYC

About the online training programme

This training covers the know-your-customer (KYC) principle. It is explained why it is important and how organisations could embed it in their daily operations. During the training course, reference is made to regulations which require organisations to install KYC procedures.

Course contents

This training includes the following topics:

  • Customer protection
    • Protecting customers
    • Protecting consumers
    • Protecting investors
  • Advice / Advise
    • Independent
    • Objectivity & honesty
  • Fraud & crime
    • Protect yourself
    • Compliance with regulations
  • Due diligence
    • Analysis
    • Getting to know who you are dealing with
  • Customer
    • Other stakeholders
      • Counterparty


“MAC’s courses are very suitable for our employees; good quality content is what we look for.”

Rob Veersma
Global Energy Community
“Really well structured and easy to follow content that is varied in delivery in order to keep the reader engaged. Looking forward to seeing more from the MAC in the future!”

Erika Rabadia
Manager Trading Surveillance

Our Labels

Entrima and Market Abuse Centre (MAC) are the two labels we operate to provide learning services for professionals in the commodity & energy markets.

Content & Context

Entrima’s mission is to transfer knowledge regarding the business, controls & operations of parties in (or relating to) the wholesale markets.

Conduct & Culture

MAC’s mission is to facilitate the prevention & detection of misconduct and to foster proper behaviour in organisations. This is achieved via training, periodic updates and increased awareness.

More information?
Download our Course Guide


Market Abuse Centre facilitates prevention & detection of market abuse. We set learning standards for minimum required knowledge and provide training accordingly.


We offer a comprehensive curriculum of online self-study training courses regarding a wide variety of topics.

Overview of our Courses


For more information please contact us on
Beursplein 5
1012 JW Amsterdam
Chamber of Commerce
VAT number
Bank Account
IBAN NL25ABNA0828446555