Frequently Asked Questions

General

 

Does Market Abuse Centre (MAC) provide tailored training, based on a bespoke programme?

Yes, certainly, with pleasure. Send an email to mac@marketabusecentre.com with target group, topics, online/on-site, etc., or suggest a date & time for an online meeting to exchange thoughts.

 

Does Market Abuse Centre (MAC) also provide advisory/consultancy services?

Yes, certainly, with pleasure. We’re happy to meet online for a first intake. Suggest date & time to exchange thoughts via mac@marketabusecentre.com.

 

Learning Platform

 

Where do I log in to the Learning Platform?

You can log in here: https://learning.marketabusecentre.com/do?action=home. For instructions on logging into the Learning Platform app, please see “Can I learn remotely / on-the-go?

Please note: Before attempting to log in, please ensure you’re attempting to log in to the correct system. See: How do I log in? for a breakdown of the different systems we operate. If you do not yet have an account for the system, please refer to the question “How do I sign up for your services?”

 

I have forgotten or did not receive my login details to the Learning Platform. What to do?

Go to this page: https://learning.marketabusecentre.com/do?action=home and select < Forgot Password > or navigate directly to the following link: https://learning.marketabusecentre.com/do?action=sendPassword

Please note: Before attempting to recover your log in credentials, please ensure you’re attempting to log in to the correct system.

 

Can I learn remotely / on-the-go?

Yes, by downloading the Learning Platform app for learning on a mobile device. This allows for ‘remote-learning’ or ‘learning-at-a-distance’.

On your mobile device, go to the < APP STORE > and download the app < aNewSpring >, or use one of the buttons below:

Download the Entrima - MAC app on the Apple App Store Download the Entrima - MAC app on the Google Play

To log in, connect to learning.marketabusecentre.org and use the email address and password associated with your account.

Notes:

  • You need an internet connection; you cannot download study materials for offline use.
  • The Learning Platform app differs from the Entrima-MAC company app, which can be downloaded here.

 

How do I sign up for the Learning Platform?

In order to gain access to the Learning Platform, you will need to sign up to the free trial, or purchase access. You can access our selection of Learning Platform material on this website by clicking on “Learning Platform” in the main menu, or clicking here. On the left side of that page, you can find the “Buy access now” button, as well as the “Free trial” button.

 

Would you be so kind to extend the validity period of my licence regarding the learning platform?

As we work alike a Netflix model, continuous rolling of the licence is what most of our client do. Why, because it is impossible to follow all courses in 1 year and because we keep on adding more substance and optimise the learning journey. Hence, I am afraid we do not renew licences without a client instruction. This however will be considered a commercial order and as a consequence we’ll invoice. Besides, we need the income to guarantee the quality supplied. So, please don’t hesitate to let us know what you’d like to do. We’d be happy to be of service.

 

Are MAC’s courses accredited?

Each course ends with an exam and once you have passed the exam you will be certified instantly. You can download the certificate to your own environment for further (future) purposes. The certificate has no status other than just described. Hence, it is like a proof of participation in combination with a proof of knowledge.

 

Mentoring Service (MAC’s Mentor)

 

I want to participate in the weekly live sessions. How do I get access?

You will automatically receive an invite (weekly) to join an MS Teams meeting. Nevertheless, for longer planning, you are advised to block your agenda for the whole year at the set timings.

 

Where can I chat throughout the week?

Use the chatroom in the Entrima-MAC app, which you (as a member of this community) have been given access to.

Note: If you haven’t received login details, please see “Entrima-MAC Company App – I have forgotten or did not receive my log in details. What to do?

 

Would you be so kind to extend the validity period of my licence regarding the mentoring service?

As we work alike a Netflix model, continuous rolling of the licence is what most of our client do. Why, because it is impossible to follow all topics in 365 days and because we keep on adding more substance and optimise the learning journey. Hence, I am afraid we do not renew licences without a client instruction. This however will be considered a commercial order and as a consequence we’ll invoice. Besides, we need the income to guarantee the quality supplied. So, please don’t hesitate to let us know what you’d like to do. We’d be happy to be of service.

 

Entrima-MAC Company App

 

The Entrima-MAC company app provides a knowledge base (glossary), tests (various assessments) and access to various chatrooms (1 open + 3 closed communities).

 

How do I log in to the Entrima-MAC Company App?

Upon opening the Entrima – MAC company app, you will be presented with a login screen. If you do not yet have an account, you will be able to register a free account by pressing the “Sign up here” link below the login form.

Please note: Before attempting to log in, please ensure you’re attempting to log in to the correct system. See: How do I log in? for a breakdown of the different systems we operate. If you do not yet have an account for the system, please refer to the question “How do I sign up for your services?”

 

How do I sign up for the Entrima-MAC Company App?

When you access the Entrima – MAC Company app for the first time, you will be presented with a login screen. Directly below the login form, you can find a “Are you new? Sign up here” link. Tap the link to open the registration screen. Upon entering your details, agreeing to the terms and conditions and privacy policy, and clicking “Create account”, you will immediately be able to log in and use the app.

 

I have forgotten or did not receive my log in details. What to do?

Press on the “Forgot password?” link on the login screen, directly below the “Log In” button. On the following screen, enter your email address and press the “Recover password” button. Upon doing so, if the email address you entered is associated with an account, an email will be sent to it containing a link which will allow you to reset your password.

 

Where can I download the Entrima-MAC Company App?

Search for < Entrima – MAC > on your smartphone’s app store, or use one of the buttons below:

Download the Entrima - MAC app on the Apple App Store Download the Entrima - MAC app on the Google Play

Testimonials

“MAC’s courses are very suitable for our employees; good quality content is what we look for.”

Rob Veersma
Advisor
Global Energy Community
“Really well structured and easy to follow content that is varied in delivery in order to keep the reader engaged. Looking forward to seeing more from the MAC in the future!”

Erika Rabadia
Manager Trading Surveillance
Shell
 

Our Labels

Entrima and Market Abuse Centre (MAC) are the two labels we operate to provide learning services for professionals in the commodity & energy markets.
 
 


Content & Context

Entrima’s mission is to transfer knowledge regarding the business, controls & operations of parties in (or relating to) the wholesale markets.

www.entrima.org


Conduct & Culture

MAC’s mission is to facilitate the prevention & detection of misconduct and to foster proper behaviour in organisations. This is achieved via training, periodic updates and increased awareness.

www.marketabusecentre.com
 

More information?
Download our Course Guide

About

Market Abuse Centre facilitates prevention & detection of market abuse. We set learning standards for minimum required knowledge and provide training accordingly.

Courses

We offer a comprehensive curriculum of online self-study training courses regarding a wide variety of topics.

Overview of our Courses

Contact

For more information please contact us on mac@marketabusecentre.com
Address
Beursplein 5
1012 JW Amsterdam
Chamber of Commerce
32071597
VAT number
NL853464893B01
Bank Account
IBAN NL25ABNA0828446555