We collect personal data from the moment one leaves personal details on our website, one registers for the off-take of a learning service, or one registers in another way (e.g. via telephone, e-mail or a form (subscription, contact details)).
The Information We Collect
We collect the following data:
- Information from learners
- Account Registration: when one registers for a training (online or onsite), we ask for one’s personal contact information, such as full name, date of birth, gender, nationality, employer, email address, telephone number and job title.
- We also record the programmes one has followed and the corresponding progress/activity (this is used to verify whether someone has been certified, as well as for reporting client about proceedings).
- Next, we record correspondence and forms, such as emails, list of course participants/attendees, evaluation forms, contact forms, exam (answers, results) and certificates.
- Information from clients
- From clients we collect the following information: company name, VAT number, address, contact person, email address contact person, telephone number, staff (learner) information.
- We also record correspondence and forms, such as emails, offers, orders, invoices, contact forms, student lists, reports (activity / progress students).
- Payment information
- When client adds its financial account information to one’s account, that information is directed to our third-party payment processor. We do not store client financial account information in its systems.
- We store client/learner data depending on the applicable statutory retention periods, one’s privacy rights and the legitimate interest in the context of our business operations and services. In the meantime we will keep the provided information until one requires we to delete it.
- Only third-party tracking cookies are used on our website. To log in and update data, a session cookie is used for effectiveness and the quality of the website. These “cookies” do not infringe one’s privacy.
Note: Learn more at https://www.aboutcookies.org/
Data Protection Rights Under the General Data Protection Regulation (GDPR)
If one is a resident of the EEA, one has the following data protection rights:
- If one wishes to access, correct, update, or request deletion of one’s personal information, one can do so at any time by emailing us via firstname.lastname@example.org.
- In addition, one can object to the processing of personal information, ask us to restrict the processing of one’s personal information, or request portability of one’s personal information. One can do so at any time by emailing us via email@example.com.
- One has the right to opt-out of marketing communications which we email at any time. One can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails. To opt-out of other forms of marketing, one is advised to contact us via firstname.lastname@example.org.
- Similarly, if we have collected and processed one’s personal information with one’s consent, then one can withdraw this consent at any time. Withdrawing this consent will not affect the lawfulness of any processing we conducted prior to the withdrawal, nor will it affect the processing of one’s personal information conducted in reliance on lawful processing grounds other than consent.
- One has the right to complain to a data protection authority about our data collection and use of personal information. For more information, it is advised to contact the relevant local data protection authority.
We responds to all requests that we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Upon such a desire, one is expected to send an email to email@example.com.
How We Use Information
We requires personal data specifically to certify learners upon passing an exam (or providing a proof of participation upon request, after having attended a classroom training without examination).
We require personal data in general for the following reasons:
- Internal record keeping
- Use the information to improve products, services and communication
- Prevent fraud
- Develop new products, services, features, and functionality
- Communicate with clientele/students to provide them with updates and other information relating to Entrima’s services, as well as for marketing and promotional purposes
- Send messages and push notifications
- Informing employer (our client) about the progress of their staff (our learners)s/li>
We will not sell or distribute personal data to third parties unless it has one’s written permission or is required to do so by law.
We have stored her data with subcontractors (data storage processors, salary processor). In these cases, we have entered a processor’s agreement with the relevant subcontractors. In accordance with the GDPR, these subcontractors have also taken the necessary legal measures to prevent security incidents and data leaks. In the exceptional case of a security breach and / or data breach, we will act in accordance with the GDPR.
However, we may share your personal data with our sub-labels, its clients, its subcontractors (e.g. data storage processors) that provide services on behalf of us that are relevant to the processing process and in cases in which we are legally obliged to do so.
If one like to receive more information about our subcontractors, then please don’t hesitate to contact us via firstname.lastname@example.org.
One may access other third-party services through the services, for example by clicking on links to those third-party services from within the services (for example payment transfers). We are not responsible for the privacy policies and/or practices of these third-party services, and it encourages students/learners to carefully review their privacy policies.
We are committed to protecting personal information. To do so, it employs security measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing one’s personal information. However, it must be noted that the Internet cannot be guaranteed to be 100% secure.
Market Abuse Centre, seated in the Netherlands
Chamber of commerce: 59405384, VAT ID number: NL853464893B01